Career Opportunities

 Job Title: Field Technician III

Overview:

• Technician will travel to each client’s location to provide service
• Must maintain good customer focus meeting deadlines and service level agreements (SLAs)
• Maintains, analyzes, troubleshoots IT network appliances, Network cabling, Circuit testing, media displays | players, repairs desktops, laptops, servers, POS systems and printers
• Works under general supervision
• IMAC/D – Install, Move, Add & Change / decommission. Hand and Eyes Support, , breakfix maintenance activities, Site surveys and on-Site installation and Project work as requested through a Service Request
• Technicians will perform the maintenance, installation and testing of Equipment.
• Broad experience understanding of Networks, Servers, Smart Devices and Telecoms. All tasks should be completed in line with company technical and quality standards and procedures and to provide a high degree of customer satisfaction.

Required Qualifications:

• 3+ years of experience supporting remote access, rack & server repairs | troubleshooting media players, display monitors, desktops, laptops, POS systems, Network | routers | Firewalls | switches, Cat5/Cat6 cabling | troubleshooting, MUST KNOW HOW TO USE Putty, Team Viewer, Microsoft Teams etc, and printers
• 3+ years of customer service experience required
• Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Interpersonal skills needed to interact with a wide range of users and environments

Must Haves:

• Reliable transportation and a valid driver’s license required (driving position – reimbursed accordingly)
• Fully Working laptop w/ethernet port (NO Chromebooks | Tablets)
• Required Tools – LIST PROVIDED DURING INTERVIEW
• Ability to work from a bent, crouched, or kneeled position
• Ability to work on a ladder or lift
• Ability to lift up to 50 lbs.
• Smartphone with tethering / hot spot capabilities (POST-PAID UNLIMITED TALK, TEXT & DATA PLAN REQUIRED)
• Working Laptop (NO CHROMEBOOKS, MACBOOKS or TABLETS) and Networking hand tools required

Preferred:

• CompTIA A+ | Network+ | Security + | certifications
• Network Certification - CCNA
• OEM Printer Warranty certifications
• OEM Laptop / Desktop Warranty certifications
• Server experience a Required
• POS experience Required

W2 only, no Corp to Corp. 

We are unable to sponsor H1B visas at this time.

We are an Equal Opportunity Employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, 

please call 813-517-9479 ext 101.

Gagiteck Inc provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Coming Soon!!